OVER 98% PASS RATE FOR THE NCS, OCS, AND PCS EXAMS › forums › NCS Advantage › Course Certificate
- This topic has 16 replies, 9 voices, and was last updated 1 year, 1 month ago by Chrissy Durrough Lugge.
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February 20, 2022 at 7:58 pm #485333Jon LittleParticipant
Hi All,
Has anyone had trouble getting the course certificate? When I click the link to download the certificate I get the message “There has been a critical error on this website.”
Thanks,
Jon -
February 21, 2022 at 9:03 am #485375Chrissy Durrough LuggeKeymaster
Hi Jon,
I emailed your course certificate to you on February 17. I will resend it now in case it ended up in your spam folder. The website no longer supports automatic generation of the certificates, which is why you are getting that error message. This link provides more directions regarding the certificate process: http://rehabknowledge.com/frequently-asked-questions/
Thanks!
Chrissy -
February 22, 2022 at 10:31 am #485587Jackie GomesParticipant
Quick question- Once you get the course certificate, you can still access all course material as usual right?
Thanks,
Jackie-
February 24, 2022 at 10:22 pm #486044Chrissy Durrough LuggeKeymaster
Yes! You’ll retain access until March 31 regardless of when the certificate is issued!
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February 25, 2022 at 11:31 am #486103Jackie GomesParticipant
Thanks Chrissy! Good to know that date!!
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March 19, 2022 at 4:15 pm #488254Lesley BairesParticipant
Hi Chrissy, I have not yet received my certificate either. Can you please email it to me? Thank you!
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March 20, 2022 at 9:34 pm #488266Chrissy Durrough LuggeKeymaster
Hi Lesley,
Just emailed you! ๐
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March 21, 2022 at 7:16 pm #488278Katelyn ScheulenParticipant
Hi Chrissy! I think that I’ve hit all the requirements to receive my certificate, but haven’t received it (and wasn’t in spam). Could you resend it, or let me know if I’m missing something? Thanks!
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March 24, 2022 at 10:59 am #488304Chrissy Durrough LuggeKeymaster
Just emailed you, Katelyn!
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March 27, 2022 at 4:52 pm #488312Margaret FrankParticipant
Hi Chrissy
Having a similar experience as the above participants. I filled out the course survey last week. Can you please re send the certificate?
Thank you so much
Maggie-
March 28, 2022 at 4:16 pm #488323Chrissy Durrough LuggeKeymaster
Hi Margaret,
I sent your certificate to the email address we have on file on March 20. I just re-sent it, but maybe check your spam folder in case it is not reaching your inbox.
Chrissy
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March 28, 2022 at 4:19 pm #488324Chrissy Durrough LuggeKeymaster
For anyone who is missing your certificate, the most common issue is not completing the complete case-based exam (you can submit the exam without answering any questions to meet this requirement). Please make sure you are completing all the requirements for your certificate, which will automatically notify me to generate your certificate. If you have met all the requirements and not received your certificate within 48 hours, check your spam folder. If you still haven’t received it, feel free to post on here or email me and I’ll be happy to take care of it! Just want to save you some time trying to chase down your certificate of completion. ๐
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July 31, 2022 at 8:55 pm #488776kreihm1Participant
Hi Chrissy, Sorry this is very late, but I filled out the course survey and completed all exams (including the case based exam) and never received the certificate of completion. Can you please re-send the certificate?
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August 2, 2022 at 8:35 am #488780Chrissy Durrough LuggeKeymaster
Hi Hannah – just sent you an email! Let me know if you don’t receive it.
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March 11, 2023 at 8:07 pm #489051yinghua zhangParticipant
HiChrissy, I haven’t received my course certification yet. Could u please email it to me? Thanks,
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March 13, 2023 at 10:46 pm #489053Mary Grace DoroteoParticipant
Hi Chrissy,
I, too, havenโt received my certificate. Can you send it to me as well?
Thank you so much.
Grace
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March 14, 2023 at 8:37 am #489054Chrissy Durrough LuggeKeymaster
These certificates have been sent out. During the exam window, I batch certificates and generate them all a couple times a week in order to prioritize more urgent exam questions. If you don’t receive your certificate within a few days, the most common issue is not completing the complete case-based exam (you can submit the exam without answering any questions to meet this requirement). Please make sure you are completing all the requirements for your certificate, which will automatically notify me to generate your certificate.
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